I want to take a moment and express my sincerest thanks to Paloma for all that you have done for BCW in moving us forward on our journey in continuous improvement.

Several years ago after much reflection and insightful feedback from our leadership and staff we recognized that in order to progress to the next level in our continuous improvement journey we needed to introduce a new level of rigor and problem solving to the organization. After a careful review of several proposals for a six sigma partner to help us bring six sigma to our organization, it was without question Paloma was the best fit for us. We made the right choice and have been so very pleased with the quality of training, mentoring and coaching Paloma consultants have brought to us. We have enjoyed our partnership with Paloma and value the many contributions your team has brought to the table.

Lastly, I cannot say enough good things about Paloma consultants and their expertise in lean and six sigma methodologies. More importantly, they has been able to take what can be very challenging material and break it into manageable parts conducive to learning. In addition, the personal approach is encouraging yet disciplined in instilling strong process focus. They are terrific supporters and it is clear they are committed to the success of their students taking extra time and effort to support them in their learning.

Cindy Mand
Director, Lean Six Sigma Enterprise
BloodCenter of Wisconsin