Retail and Media

UK's leading online and home shopping retailer embarked upon a long term business improvement programme

Following a merger with a major competitor the UK's leading online and home shopping retailer embarked upon a long term business improvement programme focusing on how the merged company treated its customers

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A leading internet and catalogue home shopping company wanted to improve efficiencies of their paper and online catalogue creation process

The marketing and creative departments of a leading internet and catalogue home shopping company wanted to reduce cycle times for the creative process, and improve the quality of catalogue content and presentation

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A leading high street pharmacy wanted to identify end to end processing inefficiencies and improvement opportunities

A leading high street pharmacy wanted to identify processing inefficiencies and improvement opportunities within their prescription process, from when a prescription is ordered by a Care Home or Care Worker, through to administering the prescribed drugs to the resident in the Care Home.

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The physical move of the premises of a British national broadsheet newspaper presented an opportunity for considerable cost savings and culture change

The physical move of the premises of a British national broadsheet newspaper presented an opportunity for considerable cost savings and culture change

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A national newspaper and magazine wholesaler wanted to engage employees at all levels in business improvements

A national newspaper and magazine wholesaler wanted to engage employees at all levels to improve process performance with the objective of reducing operating costs throughout the value stream

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E based marketing specialists required independent validation of key process risks

As part of a larger pan-Atlantic Group with a presence on both UK and North America specialising in applied analytics, our client required independent validation of key process risks in order to substantiate strategic directives.

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A company providing print management solutions wanted to enhance the business improvement skills of selected employees

We worked with a company providing print management solutions, procurement, e-commerce and workflow software to streamline the print production and fulfilment process.

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