Logistics

Global provider of materials handling equipment wanted to implement business improvement to assure class-leading service levels to customers

The UK operation of a multi-billion pound global provider of materials handling equipment wanted to assure provision of consistent, class-leading service levels to customers, in every area of the business from sales and parts, to its service and support departments

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Specialist fine wine storage organisation wanted an independent business performance review to improve their customer experience

A leading provider of premium product logistics within the United Kingdom wanted to have an independent assessment of business performance and establish opportunities to improve their customer experience

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Leading on-line and catalogue home shopping business wanted to transform the way the company interacts with its customers

CEO wanted to transform the way the company interacts with its customers, starting in the company's logistic operations

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