Global leader in industrial gases wanted to enhance their problem solving capability
We worked in partnership with a large consulting company at a major 100 year old world leader in supplies of industrial gases and services to various industries including medical, chemical and electronic manufacturers.
The client requirement was to develop a group of senior employees throughout the world in advanced problem solving techniques who were then expected to apply these improvement techniques to improve processes and reduce defects.
How we helped
We provided workshops for the board of directors and senior management to agree the deployment strategy and then delivered six sigma black belt training and coaching to problem solving practitioners selected from plants in France, USA, Netherlands, Belgium, Singapore, Taiwan and Japan.
Projects completed delivered a 26 fold return on investment on subjects including:
Reducing incidence of exceeding gas cylinder expiry dates
Reducing accounts receivable collection periods
Reducing defects on special gas certificates
Reducing downtime on nitrogen plants
Reducing % of orders not meeting delivery dates
Reduce incidence of analytical laboratory unreimbursed overtime
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